The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements.
Essential Duties:
-- Provide efficient and effective service to customers and exceed wherever possible.
- Demonstrate a positive, enthusiastic, committed and flexible attitude toward guests, owners and team members.
- Serve as point of contact for guest inquiries, dealing with these through to a successful outcome.
- Monitor staff performance to maintain clean food preparation and equipment, work areas and counters or tables
- Monitor food and beverage preparation methods, portion sizes and garnishing and presentation of food and beverage to maintain superior qualities.
- Conduct inventories and maintain supplies for designated work areas and reorder as needed
- Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
- Supervise staff during work shift. Perform hiring, discipline, scheduling of staff.
- Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.
- Monitor compliance with health regulations regarding food preparation and serving.
- Know how to perform all tasks associated with restaurant services and catering when needed.
- Maintain a neat and clean personal appearance
- Investigate and resolve complaints concerning food and beverage quality and service.
- Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
- Develop/implement procedures to provide outstanding service while meeting budgetary requirements
- Know Beach Club emergency and safety procedures
- Perform other tasks as assigned by Director of Food & Beverage
Required Skills:
-Minimum 5 years work experience managing restaurants in a Breakfast/Barista setting
- Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs
- Excellent customer service/hospitality skills
- Excellent communication skills, both verbal and written
- Knowledge of budgeting, ordering, inventory
- Strong problem resolution skills
- Process oriented and excellent organizational skills
- Ability to promote teamwork and motivate team
- Knowledge of governmental regulations including liquors laws, health department and OSHA
requirements
-ServSafe Certification or ability to become ServSafe certified
-Knowledge of specialty coffees
-Knowledge of roasting coffee beans
-Knowledge of merchandising products
-Ability to work at 6 a.m. and 5-6 days as volume dictates
Physical Requirements:
- Ability to stand/walk for entire shift
- Ability to move/lift up to 40 lbs as needed
- Ability to bend, stoop, kneel
- Must possess valid driver license and acceptable driving record
- Ability to work in extreme temperatures (ovens/freezers) outdoor heat and humidity
- Ability to withstand frequent immersion of hands in water or sanitation solution to clean food
or prep surfaces
Compensation: $50,000.00 - $55,000.00 per year
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.
(if you already have a resume on Indeed)
Or apply here.
Life at Spectrum Resorts
We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.
Competitive Wages and Discounts
At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart.
Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee.
As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings:
50% off all meals on property,
15% off reservations using the friends and family discount,
15% off any merchandise purchases, and
15% off Spa treatments.
World-Class Benefits Package
We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.
We Help Each Other When It Matters Most
When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs.
The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need.
Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes
Team Member Celebrations
We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.
Paid Internship Program
Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.
Advancement Opportunities
At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.
