TURQUOISE PLACE ACTIVITIES MANAGER
The Activities Supervisor is responsible in maintaining daily operations in the Activities department to include training and supervising of staff; creating, coordinating, scheduling, and facilitating all activities/events and providing excellent guest service. The position also oversees the Cabana 8 retail space.
ESSENTIAL DUTIES:
Responsible for creating, scheduling, facilitation of activities to include booking of
entertainment. Work with Marketing to update Resort Guide and website weekly.
- Ensure daily operating procedures are followed by team members.
- Coordinate and order supplies, book entertainment, and assist with retail inventory.
- Provide fun, creative and memory making events for guests and owners
- Maintain positive work environment to facilitate excellent service.
- Oversee Cabana 8 to include merchandising, supervision of staff, cleanliness of store.
- Insure proper cash/check handling procedures are followed and daily reports are completed.
- Assist management in producing annual budget and monitor budget monthly for accurate
performance.
- Perform other tasks/duties as assigned.
REQUIRED SKILLS:
Excellent verbal and written communication skills for regular interaction with guests and team members
Excellent customer service skills
Strong knowledge of local community, area and region
Strong problem resolution skills
Ability to lead and motivate team members
Recreation or Hospitality degree, preferred or 1 year minimum Recreation experience
Minimum of 1 year of supervisory/management experience
Solid knowledge of Microsoft Office programs and ability to learn property-specific programs
PHYSICAL REQUIREMENTS:
Ability to work during entire shift outside in the heat/cold or inclement weather
Ability to reach, bend, crouch, kneel and stoop
Ability to carry 25 pounds several times during a shift over a medium distance
Ability to stand/walk for a full shift