Position Description/Summary: Supervise all aspects of day to day field operations of the aquatics department and in assuring that revenue and customer satisfaction goals are met through constant innovation and improvement and in accordance with The Spectrum Resort’s mission and core values.
Job Description:
Complete aquatics work orders assigned to include troubleshooting equipment, verifying daily checklists are complete, minor electrical work and plumbing
Responsible for purchasing inventory and safeguard all supplies, equipment and tools
Maintain proper inventory levels
Develop team member work schedules
Coordinate team member training needs
Assist with team member recruitment
Assist with team member discipline
Assist in developing and implementing team member incentives
Monitor team member performance and assist in team member performance reviews
Monitor open work orders and assure timely and accurate completion
Interface with outside suppliers as necessary
Assist with and support all process improvement efforts
Be familiar with company policies and procedures and assure that they are adhered to by team members
Be familiar with OSHA requirements and assure compliance to those requirements
Foster team spirit within the Aquatics department through feedback and positive reinforcement to team members
Identify opportunities for improvement and assist in implementing such improvements
Provide customer feedback to team members on a regular basis
Support other departments
Complete daily tasks as needed to assure timely completion
Perform other duties, functions, or tasks as assigned by department Director
Job Requirements:
Must possess or be able to obtain a CPO (Certified Pool Operator) certificate Minimum of HS Diploma, some college or trade/technical school preferred
Two years minimum experience in pool maintenance
Basic working knowledge of tools and ability to use them
Excellent communication skills, both written and oral
Basic computer skills to include Outlook, Microsoft Word, Excel, at a minimum, as well as the ability to use resort management software/work order system
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.
(if you already have a resume on Indeed)
Or apply here.
Life at Spectrum Resorts
We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.
Competitive Wages and Discounts
At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart.
Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee.
As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings:
50% off all meals on property,
15% off reservations using the friends and family discount,
15% off any merchandise purchases, and
15% off Spa treatments.
World-Class Benefits Package
We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.
We Help Each Other When It Matters Most
When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs.
The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need.
Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes
Team Member Celebrations
We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.
Paid Internship Program
Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.
Advancement Opportunities
At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.
