Spectrum Resorts Information Technology Technician The Beach Club

Spectrum Resorts Information Technology Technician

Full Time • The Beach Club
   
 
INFORMATION TECHNOLOGY TECHNICIAN
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. Perform and follow computer set up and configuration guidelines.  Provided assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.  Team member system setup and configuration.
Essential Duties:
- Physically install and at times assist with configuring Windows servers, workstations, laptops, printers, speakers, IP cameras, IP phones, etc.
- Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
- Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
- Refer hardware or software problems to vendors or technicians for service.
- Assist in coordination with vendors/technicians engaged in problem-solving, monitoring, and installing data communication equipment and software.
- Answer users' inquiries regarding computer software and hardware operation to resolve problems.
- Perform other duties as assigned.
Required Skills:
  •  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  •  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services.
  •  Must be able to work in an on call/flexible schedule as needed
  •  
  •  Must be self-motivated to work independently as needed.
  •  Must have troubleshooting, problem resolution and critical thinking skills
  •  Must have excellent communication skills, both verbal and written
  •  1 year technical degree or 1 year associated experience, preferred 
Physical Requirements:
  • Must be able to stand/walk for entire shift
  • Must be able to bend, kneel, and stoop
  • Must be able to move/lift up to 50 lbs.
  • Must be able to work in extreme weather conditions including inclement weather and high humidity




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Life at Spectrum Resorts

We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.

Competitive Wages and Discounts
At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart. Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee. As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings: 50% off all meals on property, 15% off reservations using the friends and family discount, 15% off any merchandise purchases, and 15% off Spa treatments.
World-Class Benefits Package
We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.
We Help Each Other When It Matters Most
When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs. The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need. Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes
Team Member Celebrations
We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.
Paid Internship Program
Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.
Advancement Opportunities
At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.